"I am the owner of a 2008 Ultra Screamin' Eagle 105Special Edition. I live in Kennett, Missouri. Two weeks ago, eight other men and I were ona trip out West. My motorcycle only has 15,000 miles on it. While in Laramie, Wyoming, the Primary chain broke.

Your dealer in laramie gave me exceptional service. Two men were responsible for helping me and they were outstanding, Bill Schilz, Parts Manager, and Mark Bowers, Assistant Service Manager. People who take care of customers as these two men did are responsible for the success of Harley Davidson.

My bike was pulled into the shop at 9:00 A.M. The parts that I needed could not be located within 300 miles. Bill Schilz and I discussed all options, None were good. He then agreed to take the parts off a new motorcycle to get me going. At 5:00 P.M. the same day, I was on my way to enjoy the rest of my trip.

I am a very happy customer. You should send these two men a gold star for taking such good care of me."

-Jerry P. Combs, Milwakuee, Wisconsin

"Many thanks to Mark's assistance on our recent trip to Colorado/Wyoming and back to Ohio. He showed me how to check the oil on my sidecar rig (no jiffy stand) and also showed me the new style dipstick, which allows for same. Great Hospitality!"

-Philip E. Lattavo, Attorney at Law, Canton, Ohio

"I was riding cross country from Greenville, SC. to San Francisco, CA when in South Dakota I noticed the tires on my Road King were looking thin on tread. When I took a rest stop in Wyoming and checked them out they were racing slicks. I pulled into Maverick Motorsports in Laramie, WY at 4:30 on the Friday afternoon before Memorial Day knowing I would be delayed at least three days. The folks at Maverick treated me like a neighbor, not an out of state biker with a problem. The people in sales and parts went out of their way to be sure I was comfortable and felt at home. John Grannan, the service manager, and his crew put my bike at the top of their list and went right to work. At 6:30 PM on that Friday I was back on the road with new tires and they even washed my bike.

Maverick Motorsports dedication to Customer Service and Customer Satisfaction should be commended. They are a fine example of the brothers of road concept and a tribute to how a Harley Davidson shop should treat the customer. I am grateful for their kind and prompt service."

-Greg, Greenville, SC

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"The two rental sleds ran great and thanks for your service. We will rent again and recommend you to all of our friends that we plan to come back with. I enjoyed working with Outlaw Rentals.'

-Ben Robertson, SC